Onboarding Senior Executive


Role Summary

Reports to Onboarding Manager – Permanent role

Location: Palma, Spain

You will be reporting to incubator manager and manage relationships with the hotel chains within the company once they are implemented. Responsible for growing unique content revenues with hotel chains while maximizing supplier yield.

Main Responsibilities

Account Management & Maintenance

Develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive). Establish relationships with the mid-size chains, reviewing actual performance and define new targets. To carry out all administrative tasks associated with the implementation process, ensuring accuracy and attention to detail.

Content Specialist

Ensure best quality of content (optimized and competitive content, rates and availability). Collaborate with internal teams to ensure best supplier support. Understand channel management implications and dynamic distribution. Knowledgeable about the different implementation possibilities.

Pipeline follow-up

Accelerate pipeline implementation and report to high management on key blockers for delivering a fast implementation of business. Ensure Pipeline database is kept up to date in accordance with agreed guidelines, reflecting all activities undertaken and planned, and maintaining a 100% accuracy. Meet implementation targets and execute team priorities as defined by the mid size chains manager.

Skills Required


English speaker – High Level

Spanish speaker – High Level

3rd language is a plus




Organisational skills

Attention to detail

Ability to think calmly whilst under pressure and have a problem solving approach to situations

Strong work ethic & self-motivated

Positive Attitude

A love for dealing with people and giving superior customer service

The ability to work on your own initiative but also be a team player

Strong communication skills



Experience wanted

2-5 years success in selling within a B2B capacity, experience within the travel or hotel industry an asset

Experience in operational systems

Working and coordinating with other departments within a company

Fluency in Excel, PowerPoint, Word

Please apply by sending CV + cover letter to:


Calle de la Reina Maria Cristina, 1

Planta 2

07004 Palma


+34 971 416 770

For customer service, please use:

+34 518 899 100

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