Supply Director
Ref.SUPDI001
Role Summary
Reports to CEO – Permanent role
Location: Palma, Spain
You will be reporting to the CEO and manage relationships with the hotel chains within the company once they are implemented. Responsible for growing unique content revenues with global hotel chains while maximizing supplier yield. They will be responsible for establishing strategic relationship with these suppliers, and will represent the face of the company in the market.
Main Responsibilities
Account Management & Maintenance
Develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive). Establish relationships with the global chains, reviewing actual performance and define new targets. Identify new opportunity of business and develop both organic growth and strategic growth. Constantly explore new revenue opportunities linked to distribution of bedrooms.
Business planning
Develop and sustain strong partner relationships by providing ongoing strategic and consultative support (relevant market insights, superior support services) to hotel partners. Ensure best quality of content (optimized and competitive content, rates and availability). Collaborate with internal teams to ensure best supplier support. On-going reviews and negotiations. Maximize supplier revenues.
Pipeline follow-up
Accelerate pipeline implementation and report to high management on key blockers for delivering a fast implementation of business. Ensure Pipeline database is kept up to date in accordance with agreed guidelines, reflecting all activities undertaken and planned, and maintaining a 100% accuracy. Provide relevant data insights with market insights (partner reports, competitive data, key performance drivers). Provide support services (revenue management advice, marketing opportunities, market trends etc.). Secure seasonal deals, dynamic promotions within the guidelines set by Management to support the brands’ merchandising and marketing efforts.
Skills Required
Languages
English speaker – High Level
Spanish speaker – High Level
3rd language is a plus
Attitude
Persistent driver of of improvements
Communication
Accountability and proactivity
Analytical thinking
Use persuasion, influence and networking to drive quick outcomes and results (both internally and with suppliers)
Use analytics and value based techniques selling for consultative sales.
Viewed by suppliers and customers as professional, articulate, relevant and prepared for every interaction
Experience wanted
College/university or Master’s degree; degree in Hospitality, Tourism or Business Administration is a plus but not required
2-5 years success in selling within a B2B capacity, experience within the travel or hotel industry an asset
High degree of business acumen, extensive problem solving skills and establishing relationships at all levels of an organization both internally and externally.
Experience in operational systems
Working and coordinating with other departments within a company
Show knowledge of the hotel distribution environment including alternative technologies, actors and trends
Fluency in Excel, PowerPoint, Word