Special 4th July 2021
As the 4th of July bank holiday weekend approaches, and our mutual customers are going to arrive at your property, we are taking the opportunity to contact you to make sure you have all the information you need to assure their perfect stay.
Remember
VCC Payments
We would like to remind you that all Fastpayhotels bookings have been made through our direct integration, and vcc details have been sent to you at the time of booking.
Please make sure that you check and have this information prior to the guest arriving at the hotel and contact Fastpayhotels if you find any payment method details missing. This will avoid delays at check-in.
Remember
Local Taxes
The VCC has been issued for the rate confirmed at booking date.
Any local or city taxes must be charged directly to our guests, and also any increase in government taxes occurred after booking date.
Remember
Contacts for payments
If you have any queries or need any extra information, please contact us:
Finance Department – supplierpayments@fastpayhotels.com
Customer Service Department – 24/7 - support@fastpayhotels.freshdesk.com – or call +1 518 897 3222